Caitlin Marie McHugh is graduating in December 2017 with a major in Management Information Systems. Over the winter break, she had an externship at Salesforce in Chicago.
Why did I want to do this externship? Salesforce is a company that I am interested in working for after college. I did this externship because I wanted to gain a better understanding of their product functionalities, business processes, and company culture. I also wanted the opportunity to speak to Salesforce employees in person since the don’t visit the University of Arizona.
What did you do during this job shadow experience? The best thing about my externship experience was that I got to do several different things during my time at Salesforce. Courtney scheduled me to have two or three informational interviews while I was there so that I could learn more about the different positions in the company. In addition to this, I had the opportunity to sit in on several sales pitches throughout the day. I learned so much about the way that Salesforce functions and the products and services that they provide that I would never have known otherwise.
What did I learn as the result of this externship? I learned the ways that the different Salesforce platforms work and are integrated to create a successful CRM solution. I was happy to find that you don’t necessarily have to be a computer programmer or have an in-depth knowledge of coding to work at a tech-based company. Also, I now have a new appreciation for the art of being a salesperson and constructing a sales pitch. My externship really confirmed that Salesforce is a company that I would want to work for in the future.