Juan Pablo Rodriguez

Externship Spotlight- Juan Pablo Rodriguez, CyraCom International Inc.

Eller PDC Coordinator Student Stories

Juan Pablo Rodriguez is currently doing a dual major in Spanish Translation and Interpretation as well as Management Information Systems. Over the winter, he had an externship at CyraCom International in Tucson, Arizona.

Why did you want to do this externship? I was highly interested in this externship because it had two things in common with me; first, this company offers language services that enable communication between English speaking individuals and people with limited English Proficiency (LEP), and that is specifically what I am majoring in for my second major (Translation and Interpretation). Second, I am pursuing a major in The Eller College of Management, specifically looking forward to enter the MIS field. Even though this was a marketing/sales externship, I always love to learn about management and the different types of business strategies that are involved with this field. It is always a valuable experience to get out of your comfort zone and learn as much as you can.

What did you do during this job shadow experience? I had the opportunity and pleasure to shadow a business development manager at this fast-growing company. As the manager walked us through the different business operations and insights of CyraCom International, Inc., another Eller student and I were able to formulate questions regarding the company and its business model/operations. We also had the chance to talk to a supervisor at the call center area.

What did you learn as a result of the externship? After attending this externship, l was able to learn a substantial amount of information which I will condense in a few sentences. The business development manager provided me with information about his current position at CyraCom, his past experiences in college, advice on how to increase the chances of succeeding after college and his business strategies. While shadowing his work environment, it made me very excited to further explore opportunities in the different fields that a company such as CyraCom has to offer; ranging from: IT, sales, management among others. Furthermore, learning about how the supervisor at the call center area implements business plans to incentive and motivate the employees was priceless. In conclusion, this valuable experience exceeded my expectations and I strongly encourage anyone to get involved in this type of opportunities.