Bryndon Bush is a Finance major and will be graduating in May of 2019. He interned as the Summer Analysis Intern for Bank of America Merrill Lynch in Phoenix, Arizona.
How did you get this internship? I applied through handshake and was able to secure a phone interview. After the phone interview, I was able to secure a second round interview that was in-person. A couple days after my in-person interview, I was offered the internship.
What was a typical day like? I worked in 2 different locations during the week: I was in Phoenix at the corporate office for consumer & small business where I worked with other interns on projects, and I was also a Financial Center in Scottsdale where I was the digital ambassador.
What was your favorite part of the experience? Networking and connecting with various people who worked within Bank of America, Merrill Edge/Lynch, and US Trust. I was able to pick their brain about their position, the company, and also work-life balance which was really helpful for me.
If you worked on a big project, please describe it below: My manager gave me and the other a group a Strategic Project where we had to visit a couple different Financial Center’s and observe how the associates interact with their clients and how they viewed their weekly and monthly goals. The end product of our project was to develop an Action Plan of how to increase digital revenue and better their client engagement for each Financial Center. The last week of the internship, my group and I were able to present our analysis and Action Plan to a room full of Bank of America executives from all over the Arizona state.
What did you find most challenging about your internship? When I was at the Financial Center, it was difficult speaking with the clients about the financial needs because I didn’t know all of the financial services that Bank of America provides to their clients. Once I had a better understanding of the services, it was easier for me to communicate with the clients and help with their financial needs.
What advice do you have for other students looking for a similar internship? If you know anyone who is currently working with Bank of America, or use to, I would reach out to them and see if they can help you in any way when it comes to the interview process. Also, make sure to follow up with the interviewee whether it was in-person or over the phone. You want to show the recruiter that this internship is your number 1 on your list of internships.
How did Eller prepare you for your internship? Eller prepared me for group projects and presentations. Going into the presentation, I felt a lot more confident than I did nervous. My networking skills were much improved going into the internship because of Eller. When the other interns and I were able to meet new Bank of America associates, it was easy for me to introduce myself and ask them questions about their positions.
Did your internship employer provide housing or transportation assistance? No, my employer did not provide any housing or transportation assistance
Anything else you would like to share about your internship experience? I was very nervous going into the internship because I knew nothing about the finance and banking industry. After completing the internship, I have a much better understanding about banking and I was able to set a career path for myself.