Kristian Brown is a Marketing major who will graduate in May of 2019. He interned for Marcus and Millichap as the Investment Sales Intern in Phoenix, Arizona.
How did you get this internship? I reached out to the Senior Vice President – Ryan Sarbinoff – within the Phoenix Office of Marcus and Millichap. We then set an interview for me to better understand the role of an investment sales broker, and how I could work to better understand the position as an intern. In a second interview, I was offered the internship position.
What was a typical day like? I would arrive to Marcus and Millichap everyday at 8 am. A typical day would start with me organizing my desk, responding to late-hours emails, and planning out what I would be doing for the day. On most days I spent my time data basing potential clients for my senior mentor, that consisted of using several programs such as Costar, LexisNexis and Salesforce which allowed data to be sorted in the best possible way. In addition to data basing, I would spent a large amount of time creating marketing materials such as Offering Memorandums, Listing Flyers, and Closing Documents using programs such as InDesign, Photoshop and PowerPoint.
What was your favorite part of the experience? My favorite part of my experience with Marcus and Millichap was learning from and interacting with respected professionals within the Phoenix Office. While learning in depth about commercial real estate and the Phoenix market on a daily basis, I was also able to pick-up on little tips and tricks that brokers use on a daily basis to make deals and procure clients. I am excited to use these tips and tricks moving forward into my potential career as an investment sales broker.
If you worked on a big project, please describe it below: I did not work specifically on a big project, but at the start of my internship I was given a goal to database 2,000 clients. I ended the summer having achieved my goal and more, ending with over 3,500+ clients databased and organized. I was rewarded with rejoice when I turned in my final database, and I was given the optimal efficiency award out of the Phoenix office interns.
What did you find most challenging about your internship? The most challenging part of my internship was feeling comfortable asking for help. At the start of my summer, there were times in which I was struggling to reach my daily database totals, and that was due to a very simple efficiency setting that I would not have known how to change if I didn’t have the confidence to reach out to senior management and ask for help. After asking for help, I was able to not only database in a more efficient manner but I was more comfortable talking with senior management on a day to day basis.
What advice do you have for other students looking for a similar internship? My advice to students who are looking to get into commercial real estate is to be very pro-active. Large real estate companies are not very active in recruiting college student because of the financial responsibility that comes with working in real estate after college. By being pro-active like myself, students can better understand what the real estate industry is all about, before entering into the industry and not knowing what to expect. In my case, I reached out to the highest ranking Vice President in the Phoenix office who then was fortunate enough to interview myself two times, and in turn became a great mentor for myself moving forward.
How did Eller prepare you for your internship? There were several scenarios in which I thought to how Eller prepared me for my internship. Over the course of the summer, I had to present my research to my senior broker as well as senior officials in the Marcus and Millichap Office. Without the experience from presenting during my first two semesters in Eller, I would not have been as comfortable as I was. Eller also taught me the right way to work in a team. While most of my work throughout this summer was individual, I was able to better work in my intern team as a result of working in multiple groups throughout the first two semesters of Eller.
Did your internship employer provide housing or transportation assistance? No, my employer did not provide any housing or transportation assistance.
Anything else you would like to share about your internship experience? I appreciate all the work that Eller did last fall to better prepare me for the interview process. While the process of interviewing for a first-time corporate was stressful, Eller provided tools to make the process less-stressful, with opportunities like mock-interviews and meetings with career coaches to mentor students like myself. I recommend all first year Eller students to take advantage of tools like these to better prepare themselves moving forward.