Internship Spotlight – Melissa Kennedy, Xanterra

Eller PDC Coordinator Student Stories

Melissa Kennedy is a Business Management Major and will graduate in 2020.  This summer she interned for Xanterra in Yellowstone National Park as the Hospitality Management Intern.

How did you get this internship? I applied online through handshake and did a couple interviews to get the position!

What was a typical day like? I worked at the front desk at the Old Faithful Inn to help check guests in and out of their rooms. I got to learn about how a hotel front desk is run and how to problem solve in the hospitality industry.

What was your favorite part of the experience? My favorite part of my internship was being able to work in Yellowstone National Park. I got to learn a lot about the park and got to explore it on the days I had off.

What was a big project you worked on? I worked on a project where I budgeted out one of the hotels in the park to help price the rooms and see how much money was need to make a profit.

What did you find most challenging about your internship? The most challenging part was working in one of the busiest hotels of all time. Learning to multitask in a very busy environment was difficult.

What advice do you have for other students looking for a similar internship? Working in a National Park is a great way to have a fun summer and still get great work experience, so I would advise to try something new and explore the national parks as a career option.

How did Eller prepare you for your internship? Coming into this internship, Eller has helped me learn how to hold myself professionally and keep calm under pressure.  I felt that I could work well in a busy environment.

Did your internship employer provide housing or transportation assistance? Housing was provided by my employer.