Nick Stankoven is a Finance major and will graduate in May of 2020. He interned this year for Nuveen Investments as the Retail Sales Services intern in Chicago, Illinois.
How did you get this internship? I got this internship by taking initiative and e-mailing a friend’s dad who is a managing partner at one of Nuveen’s subsidiaries. From there, he put me in touch with one of the managers of Nuveen’s Sales Development Team.
What was a typical day like? A typical day for me looked like arriving at the office at 8:00 AM, checking any e-mails, or notes left from the previous day. After that, I would usually meet with two other interns that spearheaded a 6-week long project with me for about 2 hours; we would discuss improvements, practice to for yet another round of presentations, tailor our presentation to best engage the audience we were presenting to. Following that I usually had some documents to update for the sales team on our intranet. After lunch, I usually had more e-mails to respond to/take care of. Almost everyday I had few documents from my managers that needed reviewing before they were sent out. Towards the end of my internship I was tasked a lot with teaching some of my colleagues, that were to take over my work when I left, how I went about completing my work and where I was pulling information out of.
What was your favorite part of the experience? My favorite part of my internship was doing meaningful work for Nuveen that bettered the sales team, and Nuveen as a whole. Being treated as an equal to all the regular time employees and even by my managers was a good feeling that made me feel welcomed from the first day.
If you worked on a big project, please describe it below: One big project I worked on was a project called TimeTrade. I worked on this project for about 6 weeks with two other interns. TimeTrade is a call scheduling platform that allows clients of Nuveen (Financial Advisors) to schedule a time with their Internal Advisory Consultant (IAC) based on their Microsoft Outlook availability. Nuveen already was paying for this service but it was not producing the results it was thought to. So our job was to get the sales team, and the marketing team on the same page and make them aware that we have this tool and that it can produce these results to drastically boost our business. Our ultimate solution was to have a few of the sales managers host a competition between all of the IACs for the sales team. The person who had the most authentic scheduled calls on a continuous 2-week time frame would be announce every 2 weeks on the Monday morning sales call and receive a small gift from the managers. This was thought of to incentive the IACs to push this tool to their clients to make more efficient use of their time and to cut out the cold calling and phone tag that most sales departments of companies have to deal with.
What did you find most challenging about your internship? The most challenging part was just learning how to work in the corporate environment with no previous experience. At least for me I was treated like a regular employee so I was held to regular employee standards.
What advice do you have for other students looking for a similar internship? My advice is to keep an ear open and even if you haven’t heard of the company when the opportunity approaches you, do not let that discourage you. Also if you do get the internship behave professionally, there was another intern in my department that on multiple occasions was not behaving professionally and he was ultimately fired after only 4 weeks.
How did Eller prepare you for your internship? Eller prepared me by giving me the basic knowledge to interview for the position and to ultimately get the position, but since I hadn’t taken any upper division classes at the time it was mostly learning on the job and teaching myself how to be successful on the fly.
Did your internship employer provide housing or transportation assistance? No, my employer did not provide any housing or transportation assistance.
Anything else you would like to share about your internship experience? Don’t be afraid to ask you boss questions, they do not expect you to know everything.