Global Spotlight – Arlene Serna, Soccer Services Barcelona

Eller PDC Coordinator Student Stories

Arlene Serna is a Pre-Business major graduating in May 2020. Last summer, Arlene interned with Soccer Services Barcelona in Barcelona, Spain.

If you worked on a big project during your internship, please describe what you did to help. During my internship I held the position of assistant event manager. My main assignment consisted of planning and organizing the 2018 Elite Camp. This camp is a week long intensive training camp for children 10-13 years old. Our coaches train children every day in the evening for one week and offer theory sessions as well. The weeks leading up to the camp consisted of creating schedules and calendars of the week’s activities in Spanish to email to the parents of the players. These emails contained both the calendar of events as well as other details regarding the camp. Moreover, I was assigned to label and package the player’s uniforms and have them ready for the players the first day of the camp. Additionally, I took photos during the camp of the players individually as well as of the whole team. I spent time organizing and photographing the games and drill time during the first day of the camp assisting my boss in any way I could.

What did you find most challenging about your internship? What I found most challenging about my internship was getting to know the company prior to arriving here in Barcelona. I researched the company multiple times via their website and on the first day I sat with my supervisor discussing the background of the company. During this meeting he mentioned to me that they were in the process of redoing their website therefore most of the information on there isn’t very relevant now. This initial meeting on the first day was extremely helpful considering I felt as though I didn’t know anything after learning that their website wouldn’t be helpful for me to research. It was nerve wracking at the beginning because I almost felt clueless in the companies objectives and goals but as the first week passed and I was able to learn more and more, it allowed me to feel more comfortable in my knowledge on the company.

What advice do you have for other students that are also considering interning abroad? I would advise other students to really try to develop a relationship with their coworkers or supervisor. During the first week of the internship I made it clear to my supervisor that I was eager and ready to learn. Because he noticed this early on, he created an assignment for me that would only benefit my future. He allowed me to create my own event on any topic and create an event plan including a calendar of events, an event budget, and a proposal. He then evaluated the event plan I created and gave me helpful and relevant feedback. This assignment was one of my favorites because it made me feel like he actually wanted me to learn as much as I wanted to. He was able to take the time out of his schedule to look at my work and give me helpful tips. Had I not expressed my interest in event planning he would have never given me that opportunity.

How did Eller (or your previous coursework) prepare you for your internship? Although I haven’t yet officially applied to Eller, the courses I’ve taken to get to this point have definitely helped me in many ways. For example, I worked almost every day on Excel in the office and I was able to successfully do so because of the pre-requisite courses I was assigned to take for Eller. I have become much more familiar with the software however having that background helped an immense amount.