Global Spotlight – Grace Dunn, RPT Solutions

Eller PDC Coordinator Student Stories

Grace Dunn is double majoring in Accounting and Management Information Systems (MIS) and will graduate in May 2020. Last summer, Grace interned with RPT Solutions in London, England.

If you worked on a big project during your internship, please describe what you did to help. Throughout my internship, I updated RTP’s main database in which they store all of their client information. As a telecoms company, they provide cost effective products and services that are joined in one IP network to companies throughout England. Therefore, there are many IP addresses, telephone numbers, etc. that are put into this database. I had to use many different online portals to verify that the information in their system was correct, and update it if necessary. It was interesting to learn about the company’s internal systems and how they go about their main operations. This project was useful to the company because as a small team of five people, it is a task that they do not have much time for in their busy schedules. With a more organized database and internal system, their company can run more efficiently.

What did you find most challenging about your internship? The most challenging part of my internship was adjusting to the different work culture I was placed in. In London, most of the companies are smaller and the overall attitude towards the work-life balance is very different. Although this is a great aspect of of working in London, It was hard for me to adjust to the slower pace of work, and relaxed work environment as a whole. By the end of my internship, I became acclimated to it and know that in the future I will be able to adapt to new working conditions more comfortably than before.

What advice do you have for other students that are also considering interning abroad? If any student is considering interning abroad even a little bit, I would say to not even think about it and just sign up. Interning abroad was an incredible experience and to me, more rewarding than just doing the basic study abroad program. Studying abroad in general is an amazing experience, however, interning abroad allows you to immerse yourself into the culture even more so. Travelling to work by yourself on public transportation makes you feel like a local, rather than just a student from the United States wandering around and not knowing what to do. I would say to definitely intern abroad if possible, and come with an open heart and mind. I would say to be open to every opportunity that is presented to you and not be afraid to step outside of your comfort zone.

How did Eller (or your previous coursework) prepare you for your internship?  Although my internship did not require many technical skills, the basic Excel skills that I learned in BNAD 277 definitely prepared me for my summer job. Even though I did not have to use Excel on a daily basis, when I did need to, I was confident in the skills I gained from that class. In general, Eller prepared me in terms of professionalism and how to be a successful intern. BNAD 200 prepared me for the professional development aspect of my internship and from that course, I know that I can apply the skills that I have learned this summer to future opportunities.