Rachael De La Rose is part of the Alumni Connecting with Eller Students (ACES) initiative. She is a Tax Associative at HBL.
What skills do you find important in your industry?
I think the most important skills in the consulting industry are people skills. How you handle yourself in front of clients, interact with them in the lunch room, and how you approach those tough talks about issues you found are pivotal in your success. Clients rarely remember how prepared you were for that meeting (I’m not saying don’t be prepared, you have to also look competent) but will notice if you remember their kids names, where they went to school, their upcoming vacation, etc. As clients become more comfortable around you, they are much more likely to tell you their real problems or be more candid with their responses to your questions. This not only makes your job easier, but also can lead to more work for your company down the road.
Advice for student looking to enter your industry/company?
Take as many externships, internships, and other opportunities as you can with as many companies as possible. While knowing what your day to day responsibilities will be is important, it is even more crucial to know the people you will be working with / for and the culture of the office. Believe me, coworkers and managers have the most impact on your daily happiness. I don’t think I’ve ever said “I love testing controls” but I constantly find myself saying “I love working for my manager”.
Your favorite UA/Eller memory?
I have so many, but I will say that I still dream about those Highland Market breakfast burritos.