Sam Burns is part of the Alumni Connecting with Eller Students (ACES) initiative. He is the CFO at Agape Hospice & Palliative Care.
What is the most rewarding aspect of your job?
Hearing the family of one of our patients go on and on about how impressed they were with our team’s compassion, and the positive impact it had on what was otherwise one of the most difficult times in their life.
What skills do you find important in your industry?
Critical thinking skills and a willingness to run after process problems vs avoiding them.
Advice for student looking to enter your industry/company?
Don’t be afraid to ask questions when you don’t know something. In business school we learn very little about healthcare, compliance, etc. We also learn nothing about actual clinical skills. If you come out of business school and move into the healthcare world, prepare to ask a lot of questions and to continue learning. The most dangerous thing you can do is not speak up when you don’t know what everyone is talking about.
Your favorite UA/Eller memory?
Taking time to meet one on one with professors during office hours and just discuss industry, business, theories, ideas, etc. They were always very welcoming, knowledgeable, and equally excited to engage in the dialogue. It gave me energy and confidence to pursue my goals.