Internship Spotlight – Montserrat Lugo, Roche – Ventana Medical Systems

Eller PDC Coordinator Student Stories

Montserrat Lugo is a Management major set to graduate in May of 2020.  She has recently accepted an internship position with Roche – Ventana Medical Systems as a Human Resources Intern in Oro Valley, Arizona. 

How did you find this position?


Tell us about the process of interviewing with this company.

After having submitted my resume and cover letter online, I was congratulated via email about 3-4 weeks later to continue for the interview process. I was asked to provide a date and time to speak to an HR representative (from Oro Valley) through a 20-25 minute phone call interview. I provided the date and time, and when the day came, I was interviewed and asked a few questions about my work experience, extracurriculars that I have been a part of, and asked a few questions related to HR such as: ‘why are you interested in this position’, and, ‘why do you believe you’re a good candidate for this position?’

After this phone call, I was contacted a few days later via-email. This time, I was asked to provide a date and time available to speak via Google Hangouts with an HR representative from one of the California offices. This Google Hangouts call was focused more on the details of the job I was applying to. It was more of an informational session and for a chance for me to ask questions about the job, the opportunities, etc. After this, I was congratulated via email about being accepted into the program.

What previous experience have you had that you think contributed to your success securing this position? (ex. campus involvement, leadership, past internship)

I believe that one big contributor to my success in securing this position is the opportunity that I had to attend the Liberty Mutual Student Diversity Symposium last spring. This gave my resume a great boost in terms of the interest and experience that I had with Human Resources. I was asked about it during my interview, and provided some of the details and information about this experience. They also acknowledged the fact that I am a student involved in other organizations around campus. With this, they asked me to provide some details about my positions in these clubs, the activities that I have engaged in, as well as the roles that I have played throughout the semesters. They really wanted to know what kind of a student I am and if I acted as a leader in any way. Luckily, I was able to provide several examples about the leadership experience I have in athletics, college clubs/organizations, group work, amongst other things.

What are you most looking forward to about your position/company?

I am looking forward to learn about the different roles that come in the field of Human Resources. I am also looking forward to be surrounded by successful employees and workers who have had years of exposure to not only the HR field, but also a company like Roche that has been well recognized. I know I will meet other interns along the way and make new friendships, which is another exciting aspect about the program. The human resources program is quite new in Tucson, which gives me the opportunity to be creative in ways that I can potentially contribute new things to the program and implement great ideas for employees and interns.

Any word of advice you could give to your fellow Eller Students?

Reflect on your achievements and successes that you’ve had as an Eller student.

Take the most impactful and important experiences, and share these stories to employers and recruiters with clear detail about how this contributed to your own success. Don’t be afraid to make it about yourself; that’s what you’re here to do.