Internship Spotlight – Jacob Brandt, American Medical Compliance

Eller PDC Coordinator Student Stories

Jacob Brandt is a Finance Major set to graduate in May of 2022.  This summer he interned for American Medical Compliance as a Content Executive in Tucson, Arizona.

What was the process for getting this internship, job, or summer experience?

During winter break of 2019, I was adamantly searching for summer internships for the summer of 2020. I must have send out twenty or more applications. Well, in good fortune, right before COVID-19 forced us all into quarantine, back in March, I received a phone call from Mark Gutweiler, the owner/president of the AMC. This phone quickly turned into an interview and I was hired on the spot.   

What was a typical day like?

I would typically work about two hours a day following my barista job. The typical day began with checking my email for any messages from Mark or Alyssa, my superiors, as well as any medical news updates from government agencies, news outlets, and other subscriptions. Following that, there was always something to work on whether it be creating our compliance courses, writing company blog posts, or assisting Mark in things such as client management or consolidating data from older hubs, like Docusign, to new (for us), google drive.

What was your favorite part of the experience?

I especially liked the flexibility in the remote environment. Coming from the UArizona’s Financial Services, where I was doing a lot of repetitive tasks, the change of pace and the variation in duties felt rewarding and I could see them materialize into something tangible, where my direct involvement result in great outcomes for the company.

If you worked on a big project, please describe it below:

So building off the previous question’s response, one of these achievements American Medical Compliance and I saw from our efforts was a partnership with the Indian Health Service. Some of the direct project I had in contribution to this was my work on the Dental Healthcare Providers and Healthcare Providers ICC courses, some on harassment in the workplace, food industry training courses, and more!

Creating these courses was an enormous task in that we had to research specific industry guidance from the CDC, ADA, FDA and if we used other reputable sources, we had to make sure to avoid plagiarism.

What did you find most challenging?

Learning how to work remote, having never been to the office nor meeting anyone in person.

What did you learn?

I learned how to research medical news, reports, and guidances, then translated them into something clients and their staff can use for universal compliance training. Further research of medical laws also familiarized me with legal text.

I also learned how to use WordPress, Hubspot (for client cultivation), Rise360 (where our licensing courses are made) and other program/software that largely pertained to management of data (clients, courses, licenses, products, Amazon KDP)

What advice do you have for other students looking for a similar experience, or advice for future students to be successful?

In times like these, you really have to be grateful for what comes your way and make things happen.

How did Eller prepare you for this experience?

I would say Eller prepared me for this experience with regards to excel usage from MIS111 and data visualization with BCOM214.

Did you feel supported by the company or organization you worked with?

Yes. AMC is a fairly new company and we are experiencing rapid growth especially now as we license and acclimate our healthcare clients to compliance with national and state standards.