Internship Spotlight – Rebecca Ryan, Insight Enterprises

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Rebecca Ryan is a Marketing and MIS major graduating in May 2022.  This summer she interned for Insight Enterprises as a Product Management Intern.

What was the process for getting this internship, job, or summer experience?

The process for getting this internship was all through LinkedIn. My dad also has a connection at this company. I submitted my resume and application questions all through LinkedIn. I applied in early January 2020 and received an email mid February to schedule a phone call with the recruiter. I had an introduction phone call so they could learn about me, and then another phone call that went more into depth about the internship. They gave me the option of doing a virtual or in person interview mid March (right before Covid). I drove to Phoenix and had an in-person hour long interview with my manager, who I did not know would be my manager at the time.

What was a typical day like?

A typical work day was 7am-5pm, with a breakfast and lunch break. The internship originally planned to take place in their office in Tempe, but it was moved to a virtual setting for the entire duration. A typical day was never the same, I would have meetings with people from different departments each day. A typical day for me would consist of a touch point meeting with my manager in the morning. After that, I had other meetings such as going over pipeline with the East sector of the Adobe team. This allowed me to meet employees from the Spokane and Montreal offices, which was incredible. I had workshops and trainings about two to three times a week for 4-5 hours with the rest of the 20 interns. We had coffee hours and “get to know you” meetings about once a week, even though I was not able to meet the interns in person I got to know all of them pretty well. I also had the pleasure of interviewing partner champions, business development managers, software account managers, marketing specialists, account executives, and more. When I did not have meetings, I worked on the projects that were assigned to me by my manager.

What was your favorite part of the experience?

My favorite part of the experience was learning about Insight’s company culture, business model, and simply being able to contribute to such an outstanding company. Insight truly cares about their employees and I can confidently say that I created meaningful connections with every employee I met, even if it was virtual. Every member of the Adobe team taught me the ins and outs of their role, and how they work together to maximize revenue and sell as many Adobe products they can in a given quarter. The interns were able to engage with the CEO, Ken Lamneck. Ken is a very knowledgeable guy and a natural leader. He highlighted the value of hard work and the importance of choosing an industry that will succeed in the future, especially with our world evolving constantly. Being able to leverage my business skills and engage professionally with employees and interns has prepared me for my future success with Eller and the rest of my life!

 If you worked on a big project, please describe it below:

I worked on two big projects. The first project consisted of building out a webpage on the inside.insight for the Emerging Partner (software) group. This group at Insight consists of the “disruptors”, or the up and coming softwares that are partnered with Insight to gain brand recognition and boost sales. For example, some of the partners in the EPG are Logmein, Zoom, Docusign, Igel, Verkada, and Druva. I also worked and presented a project with the four other product management interns where we came up with different solutions to improve the virtual workforce.

What did you find most challenging?

I found it most challenging to get to know the other interns due to the virtual setting. It was a little awkward meeting them all on a screen for the first time, but slowly people started coming out of their shells. It took some time but I think that the virtual aspect and how to navigate that was the most challenging part about it.

What did you learn?

I learned so many different tools, skills, and knowledge relating to the technology industry. I gained an understanding of how Insight works with their clients to find the best solution possible. Working on the Adobe team and seeing how the PC’s and BDM’s are a liaison for the Adobe channel managers was so interesting. Insight also held workshops specifically for the interns that consisted of LinkedIn profile training, interview training, presentation advantage training, DISC assessment overview, wealth management training, and more. With Insight being a technology reseller Fortune 500 company, I was given a look into the real world of business and how it functions in a corporate “virtual” setting. I created meaningful connections and gained first hand experience on future careers I am looking to pursue.

What advice do you have for other students looking for a similar experience, or advice for future students to be successful?

Apply to LOTS of internship as early as possible! Utilize your connections and continue to network with every person you meet. Make sure your interview skills are pristine, I was asked some pretty tough questions. At the end of my interview after they asked 30 questions, they asked me, “What other questions should we ask you?” I was a little thrown off by that because I was so used to answering the questions, so just be prepared for anything that gets thrown your way. Remember that hard work and determination pays off! Good grades are so important don’t get me wrong, but try doing things on your own to better enhance your skill set such as online excel trainings, tableau workshops, and Power BI. Don’t forget to take advantage of everything Eller has to offer and form strong relationships with your advisor, professors, and classmates.

How did Eller prepare you for this experience?

This is my first semester of Eller so the entrance interview prepared me for my internship interview. The BCOM courses I completed helped with perfecting my resume and learning correct formatting and appropriate language for business documents. Meeting with my advisors and talking to professors gave me a better understanding of the material and my future endeavors.

 Did you feel supported by the company or organization you worked with? Please share what they did to help you feel included. This could include general inclusion, or something specific in response to COVID-19.

Insight did an AMAZING job of including all of their interns and making us feel like we were actual employees. Their company culture, diversity, and inclusion made me feel so comfortable. My manager was very supportive and encouraging, checking in on my projects and providing me answers to any questions I had. He shared his leadership goals with me and helped me create my own. Everyone I talked to was eager to get to know me and my background. I view them as a company I would want to work for in my future. They respect their employees greatly and every encounter was a positive one. Because of Covid it was moved virtually, but they still made my experience one of the best!

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